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Duties And Responsibilities

Direct responsibility for on-site security vendor performance interfacing with on-site security teams in multiple data centers across the US
Provide guidance on corporate physical security programs to staff, vendors, and clients identifying gaps and recommending corrective actions
Develop and maintain post orders and standard operating procedures (SOPs) to ensure execution and enforcement of business conduct and integrity standards, employee safety and security, security investigations, crisis response, business continuity and security and government partnerships
Regularly communicate updates to internal stakeholders, vendors, and clients regarding incidents, emerging risks, and other matters that may impact data center operations, employees, vendors or clients
Monitor customer requests and ensure appropriate and timely response to tickets or incidents.
Perform security and vulnerability assessments
Function as technical support for Security staff
Lead investigations, reporting, and after-action work in response to policy violations or criminal activities.
Establish and monitor performance metrics to determine security team effectiveness
Assist with security budget and contract management
Deliver training on security topics, assist in the coordination of security services to support planned and unplanned operations, and support incident investigation efforts
Travel approximately 10 percent of the time in order to perform the above responsibilities at the multiple data center locations nationally, on-call availability 24x7
Ability to make decisions and take responsibility for decisions effecting multiple sites within the data center fleet

Qualifications

5 + years of site/campus security management experience
Planning, organizational, and motivational experience
Project and program implementation and management experience
Experience drafting SOPs in technical and non-technical formats
Experience reporting on physical security and site administrative KPIs
Experience presenting in formal and informal settings
Experience with safety and emergency procedure protocols and regulatory interfaces
Knowledge in physical security strategies, principles, standards, policies, and procedures
Experience as an administrator responsible for security technologies including Video Surveillance, Access Control, and Incident Management Systems, Security Operations Centers

Aligned Data Centers

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