Company/Organization Information

Company Name: America's Antique Mall
Company Website: https://www.americasantiquemall.com

Job Information

Job Title: Retail Team Lead
Location: Streetsboro, Ohio 44241
Employment Type: Full-Time
Pay Range: $15.00–$17.00 per hour, based on experience

Retail Team Lead

America's Antique Mall is hiring an energetic, dependable, and customer-focused Retail Team Lead to join our Streetsboro team.

America's Antique Mall is a unique retail marketplace featuring hundreds of independent vendors and small-business owners. We are committed to excellent customer service and a positive, team-oriented work environment.

The Retail Team Lead supports store management with daily operations and provides direction to employees during assigned shifts. This hands-on role includes assisting shoppers and vendors, operating the register, maintaining store standards, and helping open and close the store.

Responsibilities

Provide professional service to shoppers and vendors
Support daily store operations and assigned employees
Open and close the store according to established procedures
Operate the point-of-sale system and follow cash-handling procedures
Help train new employees
Maintain a clean, organized, safe, and welcoming store
Assist with shopper and vendor questions
Help resolve routine shopper concerns
Lead by example and promote a positive team environment

Qualifications

High school diploma, GED, or equivalent required
At least one year of leadership, supervisory, or key-holder experience required
Two or more years of retail, customer-service, hospitality, or related experience preferred
Strong communication, organization, and customer-service skills
Dependable, professional, and able to take initiative
Basic computer and point-of-sale skills
Ability to work days, evenings, weekends, and certain holidays
Ability to remain active for extended periods and lift up to 30 pounds, with or without reasonable accommodation

Apply today to join America's Antique Mall as a Retail Team Lead.

America's Antique Mall is an equal opportunity employer.

America’s Antique Mall

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