Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and services that support the entire travel journey. Our platforms - including Booking.com, Priceline, Agoda, KAYAK and OpenTable - utilize advanced AI, machine learning and other innovative technologies to simplify and personalize the travel experience for consumers and partners in over 220 countries and territories. Our mission is to make it easier for everyone to experience the world. For more information, visit BookingHoldings.com and follow us on X @BookingHoldings.

This role is eligible for our hybrid work model: Two days in-office.

At Booking Holdings, our values are the principles that guide us and give us purpose. Our collective commitment to our value of Absolute Integrity is woven into everything we do. The Director, Global Investigations Services, will be a key member of our Compliance & Ethics team, responsible for designing, implementing, and continually improving our global investigation program. The Director, Global Investigations Services, will report to the VP, Investigations and will partner closely with all brands and subsidiaries globally to drive effective compliance investigations across the business.

In this role you will get to:

Work closely with the VP, Investigations to define and refine strategic priorities for the investigations program, and partner with all brands and subsidiaries globally to implement those priorities effectively;
Manage a docket of complex and sensitive investigations, including privileged matters, and lead the day-to-day management of the global investigations docket, overseeing concerns from triage and case assignment through case closure to ensure quality and consistency;
Drive continuous improvement of the investigations program by monitoring its effectiveness in detecting and responding to potential violations of law and internal policies, and by leading appropriate and effective responses, including engagement with law enforcement, where necessary;
Maintain comprehensive, current knowledge of legal and regulatory requirements and developments relating to investigations across diverse jurisdictions;
Engage with senior business leaders, Legal, HR, and other stakeholders, including executive leadership, to communicate investigation progress, outcomes, and trends;
Leverage technology to enhance program effectiveness; play a critical role in defining key investigation metrics and developing processes to monitor and report on investigation outcomes and trends; and ensure consistent, meaningful reporting of investigation metrics; and
Lead other strategic initiatives and special projects as needed.

What you have:

JD or equivalent required
Experience investigating complex compliance concerns in a matrixed and cross-jurisdictional environment
Experience designing and implementing company-wide investigation best-practices, including relating to intake of concerns, communications with concern raisers, conducting interviews, and drafting investigation reports that can withstand internal and external scrutiny
Experience supporting diverse and global team
Proven experience driving investigation excellence with large scale global programs
Experience working on a global team, capable of delegation, team building, and strategic leadership, driving alignment and consensus
Display highest levels of integrity
Outstanding verbal and written communication skills, with excellent presentations skills and demonstrated ability to be clear and concise when communicating with global stakeholders
Proven success communicating effectively with stakeholders at all levels globally

Our Commitment to Inclusion

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

There are a variety of job related factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus and equity grant.

The base salary range for Connecticut and the NYC-metro area is $212,400-$259,600.

We are proud to offer a comprehensive benefits program designed to keep you and your family healthy, plan for the future and make the most out of life. For a glimpse of our benefits offerings, please see here. In addition to competitive health and wellness benefits, we currently offer other perks to eligible employees, such as: tuition reimbursement, fitness reimbursement, discounts, and more!

If this role resonates with you, we encourage you to click the "apply" button!

EEO Statement:

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/S

Booking Holdings (NASDAQ: BKNG)

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