Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Security Operations Center Coordinator to join our amazing culture. As a Security Operations Center Coordinator, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Command Center Operator.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry.  We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What You’ll Do

Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
Must observe and report emergency and non-emergency events.
Responsible for monitoring security.
Dispatch appropriate personnel and notify the appropriate level of management.
Reporting and dispatching; meet and coordinate with all appropriate parties regarding emergency and non-emergency situations.
Manage CCTV to monitor all areas of the property inside and outside; monitor badge activities; by granting access to certain levels within the building and outside.
Monitor the emergency information communications system for the facility.
Rotating Shifts: 8:00am-4:00pm, 4:00pm-12:00am, 12:00am to 8:00am

  What You’ll Need

Must be a results driven individual.
Ability to work independently and as part of a team.
Acts as our “Customer’s best service provider” at all times.
Ability to pass any State and Federal licensing requirements.
Experience in one or more of the following industries preferred: electronic, fire alarm & life safety, building automation, and/or healthcare.
Microsoft Office experience desired.
Ability to identify and respond to security risks in a timely manner.

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

10 Company Holidays and Paid Time Off starting at 13 days annually
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan or company vehicle
Corporate Social Responsibility Day
Cell phone reimbursement (if applicable0
Paid parental leave

Requirements

Education: High School/GED or equivalent experience

Must be able to work rotating shifts: 8:00am-4:00pm, 4:00pm-12:00am, 12:00am to 8:00am

Preferred Experience: (but not required):  

Previous experience in a similar role of 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Convergint

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