We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

Coupang’s Cyber Threat Intelligence team is part of GHOST within Proactive Security under the Digital Trust organization. GHOST stands for Global Hunting, Oversight, and Strategic Triage. The organization proactively identifies and analyzes cyber threats that may affect Coupang and turns its findings into meaningful security actions.

The Cyber Threat Intelligence team collects and analyzes information from a wide range of sources, including open sources, commercial intelligence services, the dark web, and security telemetry. The team tracks threat actors and campaigns and identifies and responds to threats that may affect Coupang, including phishing, fraud, brand and executive impersonation, exposed data and credentials, malicious infrastructure, and high-risk vulnerabilities.

Executive protection will be the primary focus of this position. Depending on team priorities and the candidate’s expertise, the role may also contribute to other Cyber Threat Intelligence responsibilities, including Fraud Intelligence, Digital Risk Protection, and third-party and supply chain threat intelligence.

What You Will Do

Monitor and investigate executive cyber threats including digital exposure, impersonation, phishing, social engineering, credential leaks, and personal information exposure across open, deep, and dark web sources.
Detect and respond to executive impersonation campaigns involving social media, email, websites, domains, and synthetic media, coordinating takedowns and mitigation efforts.
Assess risk and provide protective intelligence by analyzing threat actor intent, credibility, and potential impact, while recommending appropriate response actions.
Coordinate cross-functional incident response with Corporate Security, Legal, Privacy, Investigations, Incident Response, and external partners, ensuring proper case management and reporting.
Deliver executive-focused intelligence and support through threat briefings, travel risk assessments, CTI reporting, and the use of advanced security tools, automation, and AI to improve detection and response effectiveness.

Basic Qualifications

Bachelors Degree in Computer Science or a related field
4 years of experience in Security Engineering or Cybersecurity

Preferred Qualifications

At least eight years of professional experience in Cyber Threat Intelligence, Digital Risk Protection, Executive Protection, security monitoring, threat research, Fraud Intelligence, brand protection, incident response, security investigations, or another relevant security discipline
Ability to lead or actively participate in meetings, prepare clear written reports and executive briefings, and clearly explain investigative findings and risk judgments to executives and global stakeholders
Ability to investigate open sources, commercial intelligence, social media, the dark web, and other information sources and assess the credibility and limitations of collected information
Basic understanding of digital threats such as impersonation, phishing, social engineering, personal information and credential exposure, account takeover, and online fraud
Ability to translate complex investigative findings into clear and concise reports that executives, leadership, and non-technical stakeholders can understand and act upon
Ability to systematically manage time-sensitive threat cases and coordinate response activities involving multiple internal and external stakeholders
Ability to handle personal information and sensitive investigative information with a high degree of confidentiality and discretion
Experience in Executive Protection, Protective Intelligence, or Digital Risk Protection, including investigating executive impersonation, personal information exposure, phishing, malicious domains, and other online threats and pursuing takedowns or information removal
Experience in Fraud Intelligence, brand protection, third-party risk, or supply chain threat intelligence
Experience leading significant and sensitive threat investigations or response efforts involving multiple countries and organizations and influencing executive and security leadership decisions and complex risk mitigation efforts
Experience designing and advancing scalable Executive Protection, Digital Risk Protection, or CTI programs that define protected populations, monitoring scope, threat classifications, risk ratings, escalation criteria, and response procedures
Experience developing long-term strategies for Executive Protection, Digital Risk Protection, CTI capabilities, or external intelligence partnerships and mentoring analysts or providing technical leadership

Pay & Benefits

Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.

The base pay for this position ranges from $138,000/year to $297,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience.

General Description of All Benefits

Annual bonus is 0-20% of the base salary
Medical/Dental/Vision/Life, AD&D insurance
Flexible Spending Accounts (FSA) & Health Savings Account (HAS)
Long-term/Short-term Disability
Employee Assistance Program (EAP) program
401K Plan with Company Match
18-21 days of Paid Time Off (PTO) a year based on the tenure
12 Paid Holidays
Paid Parental leave
Pre-tax commuter benefits
MTV- [Free] Electric Car Charging Station

General Description of Other Compensation

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary or wage scale.

Privacy Notice

Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com.

Job Requisition ID : R0078766

Coupang

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