Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in Charlotte, NC, and McLean, VA, identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization.

Position Summary And Objective

The Emergency Response/Protective Services Agent will provide a client with surveillance, EMT services, physical security, and other protective services. This position will be based in a designated geographic region. This Emergency Response/Protective Services Agent will support the security team's overall client coverage and perform protection activities at a designated site. *Females are encouraged to apply.

Essential Functions And Responsibilities

Provide close protection and other security-related duties for the client during domestic or global assignments.
Perform local area travel advances to review departures, arrivals, movements, routes, and emergency actions, and ascertain threat vulnerabilities on all movements and travel.
Effectively operate in various professional environments to ensure safety protocols and security precautions are managed functionally for the client and surrounding persons.
Securely transport the client or family members to events and appointments
Effectively manage family members to ensure safety and security precautions are maintained.
Respond to emergencies and perform adequate medical first aid operations.
Deescalate tense situations or individuals that arise during the conduct of a mission.
Communicate vulnerabilities or safety concerns promptly.
Effectively communicate with clients and management through incident reports and other administrative tools.
Assist with protection schedules and team assignments.
Operate and maintain protective, operational, and communications equipment.
Promptly identify and escalate deficiencies/failures.
Prepare mission plans and submit all required reports on time, including expense and closing reports.
Assist with intelligence and other duties within the Command Post.
Provide static protection and other security-related duties for the client at a designated site.
Effectively manage clients to ensure safety and security precautions are maintained.
Respond to emergencies and perform adequate medical first aid operations.
De-escalate tense situations or individuals that arise during the conduct of a mission.
Communicate vulnerabilities and safety concerns promptly.
Effectively communicate with clients and management through incident reports and other administrative tools.
Conduct area patrols in and around the site and report suspicious activity.
Assist with protection schedules and team assignments.
Operate and maintain protective, operational, and communications equipment, including a vehicle.
Promptly identify and escalate deficiencies/failures and security gaps.
Assist with intelligence and other duties within the Command Post.
All other duties, as assigned.

Competencies and Attributes

Excellent verbal and written communication.
Demonstrated experience developing relationships on assignments.
Ability to manage multiple tasks concurrently.
Ability to maintain composure with authorities, clients, staff, executives, and the public under urgency and pressure.

Qualifications and Education

0-3 years of executive protection experience.
5+ years of military or law enforcement experience.
3+ years of a security management background.
Planning and surveillance experience.
Basic tactical experience in firearms.
TCCC or EMT-B qualified strongly preferred.
NREMT certification and state-issued EMT license strongly preferred.
Active California Concealed Weapons Permit (CCW).
Active BSIS Security Guard Permit.
Active BSIS Security Exposed Weapons Permit.
Experienced in crisis response.
Ability to operate technology and adapt to new systems.

Position Type and Schedule

Part-Time (PT), non-exempt position.
Salary Range: $55.00 an hour.
24/7 availability to the client while on a task.
May require domestic and international travel.
Flexible shift schedule when needed.

Work Environment and Physical Demands

Reasonable Accommodation Requires The Physical And Mental Capacity To Perform All Essential Functions Effectively. In Addition To Other Demands, The Demands Of The Job include

Exposure to stressful situations, such as challenging individuals or approaching an unauthorized area.
Rapid and effective decision-making during unusual or emergencies.
Work in environments and under conditions that require carrying authorized weapons and ammunition, using protective gear and devices, and awareness of personal safety and the safety of others.
Work with multiple people of all ages and participate in physical activities and outdoor events.
Exposure to sensitive and confidential information.
Close and distance vision, ability to adjust focus, and regular computer usage.
Frequent sitting, standing, and walking may require extended periods and involve climbing stairs, up inclines, and on uneven terrain.
On occasion, perform stressful and physical activity when needed.
24/7 availability to the client while on a task.

Equal Opportunity Employer Statement

Global Guardian is an equal-opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact HRrecruiting@globalguardian.com.

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Emergency Response/Protective Services Agent