Join the Hamilton-Ryker Team!

Job Title: Dispatcher

Location: Georgetown KY

Shift: 2nd Shift – Monday – Friday 4:00pm – 12:30am with overtime as needed
May require training 1st shift 9:00am - 5:30pm

Payrate: $17.50

What you will do:
We are seeking a reliable and detail-oriented Dispatchers to coordinate driver schedules, communicate with customers, and ensure timely freight delivery. This role requires strong communication skills, multitasking ability, and a commitment to providing excellent customer service.

Provide professional and courteous dispatch communications with Drivers and Customers
Day-to-day management of assigned drivers. Which includes but is not limited to collecting necessary paperwork from driver to ensure day is complete and all other safety functions for drivers are managed
Responsible for driver retention and coaching drivers
Front line customer engagement. Which includes but is not limited to troubleshooting and problem-solving regarding issues associated with delays, inability to meet deadlines, breakdowns, and accidents
Pick-up and delivery of all freight in the most cost-efficient manner
Monitoring, coordination, and dispatch of routes via onboard computer in order to coordinate service and schedules
Promptly respond to escalated customer calls regarding delivery concerns
Timely documentation and reporting of incidents and accidents. Must coordinate with Safety department on all incident and accident procedures

What we need:

Must be at least 18 years of age
Must comply with client's substance abuse & background policy
High School diploma or GED
7 Years of stable work history
Excellent data entry skills
Previous Dispatch and/or Logistics experience
2-5 years customer service experience
Automotive and/ or logistics knowledge is a plus
Must be able to multitask

Why you’ll love it

Temp to hire position based on attendance and work ethics
Weekly Pay
Direct Deposit
Medical Insurance Options
401(k)

Apply Today!

Online at www.hamilton-ryker.com/jobs and select Central KY as your closest branch or call 859-266-5000 to speak with our recruiting team about this opportunity.

#administrative #clerical #dispatch #customerservice

Hamilton Ryker Group, Inc.

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2nd shift Dispatcher (4:00pm – 12:30am)