Position Summary: The Personal Assistant to the Chief Executive Officer provides various personal and professional duties.

Essential Function and Responsibilities:

Prepares and organizes meetings, parties, and other social events with Events department
Assists in calendar scheduling, traveling arrangements and itinerary
Assists in other personal errands and tasks for other family members as needed
Verifies and confirms appointments
Learns family preferences and anticipates needs
Schedules appointments and organizes personal activities
Composes personal correspondence and runs errands
Keeps track of expenses (managing receipts, logs, credit card reconciliation and reimbursements)
Handles and submits purchase request forms for principals
Provides administrative support and assistance at Market America sponsored events and meetings
Shop for gifts, when needed
Prepare/pack luggage for principals when traveling
Notifies appropriate personnel of problems and issues
Manages files and documentation with the utmost level of organization
Opens packages, manages tracking, pending and delivered orders; often large volumes
Assists with office duties in the absence of other staff
Leads or assists with ad hoc tasks and projects as they arrive daily
Ensures that policies are understood and observed by staff in the areas of security, confidentiality, interaction with family and guests, expenditures of funds, vehicle use, and job performance
Complies with company policies and procedures
Partners with the family to ensure needs are met
Supports the Company’s Safety Programs
Acts as an ambassador and champion of the company culture, ethics, and values

Performs any other functions and duties assigned and necessary for the smooth and efficient operation of the Principles Estates.

Education & Experience:

High School Diploma or equivalent
Five years’ experience in assisting high profile individuals
Valid driver’s license required
Experience in managing various levels of employees with different educational backgrounds, work style habits and employment histories

Computer/Communication Skills:

Proficient use of MS Office Products (Outlook, Word, Excel, PowerPoint)
Tech savvy especially with smartphones and Apple devices
Advanced ability to perform standard administrative tasks such as email correspondence, scanning, faxing, copier usage, printing, replenishing toner, etc.
High energy level, comfortable performing multifaceted projects in conjunction with day-to-day tactical activities
Ability to get along and work with diverse personalities; tactful, mature, flexible
Proven ability to handle confidential information with integrity and discretion
Thrives under pressure of deadlines and changing priorities
Ability to be consistent and remain determined, focused, confident, and in control under pressure
Prioritizes and models good communication skills; follows up, timely responses, proactive and positive in approach
Above moderate to high levels in reading comprehension, writing, and speaking in English; active listening; attention to detail; critical thinking; creative problem solving; complex problem solving; and judgment
Participative management style—advocate of team concept
Ability to establish credibility and be decisive—but is able to recognize and support the family preferences and priorities to advance the organization
Results and people oriented, with judgment to balance other business considerations
Service oriented, but assertive/persuasive
Long or odd hours and weekend & holiday coverage as needed
- Daily schedule will vary with a normal work week of 45-50 hours
- Weekends and evenings will be needed, frequency will vary depending on staff levels and the needs of the Estate

Travel:

Local travel
Availability to travel often with little notice

Physical Requirements and Work Environment:

Working within a family estate, frequent interruptions and changing priorities, guest & vendors coming and going
Intense, fast pace working environment
Home office environment with little exposure to dust and weather conditions prevalent at the time (i.e., cold hot/humid)
Routinely uses standard office equipment such as computers, phones, cameras, photocopiers, and filing cabinets
Regularly required to talk, walk, stand, bend, twist, reach with hands and arms, stoop kneel and crouch
Frequently lift, carry, pull, and push up to 10 pounds; occasionally, up to 30 pounds; intermittently; up to 50 pounds
Good (corrected) eyesight and hand/eye coordination

Market America, Inc.

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Personal Assistant - Estates