Command Center Operator / Security Control Room Specialist

We are seeking a highly professional Command Center Operator to support a premier corporate security program. The successful candidate will serve as a central coordination point for security operations, incident management, and facility-related issues while ensuring timely communication with stakeholders.

Key Responsibilities

• Monitor, assess, and manage responses to security incidents and client-related events.

• Conduct active CCTV monitoring and utilize video surveillance systems for both real-time incident detection and post-incident investigations.

• Follow documented Standard Operating Procedures (SOPs) to ensure consistency, compliance, and effective response management.

• Serve as the central coordination point for system checks, equipment failures, and operational issues, tracking all matters through resolution and remediation.

• Collect, organize, and communicate information regarding building-related issues and operational concerns.

• Provide precise, timely, and accurate communications to internal and external stakeholders, particularly during high-pressure or emergency situations.

Qualifications

• Prior experience in a security operations center (SOC), command center, emergency communications center, or similar environment preferred.

• Strong CCTV and security systems experience.

• Excellent written and verbal communication skills.

• Strong attention to detail and ability to multitask in a fast-paced environment.

• Proficiency with incident management, reporting, and tracking systems.

To Apply

Please submit your resume to:

Nick Kuohn

Nicholas.Kuohn@gs.com

McLane Security

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Command Center Operator / Security Control Room Specialist