Position Summary

At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond.

Orlando Health - Benefits & Perks

All Inclusive Benefits (start day one)

Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Forbes Recognizes Orlando Health as a Best-In-State Employer

Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

Employee-centric

Orlando Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare

Position Summary

Functions as a technologist with a robust understanding of enterprise-scale infrastructure, technologies, and applications, with a passion for Business Continuity, IT Disaster Recovery, Cyber Resiliency, and Risk. Secures cloud initiatives and remains an important part of our IT strategy; understands cloud resiliency, infrastructure, cybersecurity and business continuity. Works across business and technology organizations to ensure plans are adequate to recover critical processes within acceptable timeframes. Plans, conducts, and debriefs regular business continuity exercises and IT recovery drills to test the adequacy of existing plans and strategies, and updates procedures and plans regularly. Acts as a coordinator for continuity efforts after a disruption event.

Responsibilities

Essential Functions

Serves as subject matter expert for disaster recovery and business continuity strategy and planning.
Develops, maintains, and implements business continuity, crisis management, disaster recovery strategies and solutions, including risk assessments, business impact analysis, strategy selection, and documentation of BC and DR procedures.
Plans, conducts, and debriefs regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly.
Serves as a coordinator for continuity efforts after a disruption event.
Develops emergency management plans for recovery decision-making and communications, ensuring continuity of critical departmental processes to deal with organizational emergencies.
Analyzes impact on and risk to essential business functions or information systems to identify acceptable recovery time periods and resource requirements.
Coordinates testing of documented business continuity and disaster recovery strategies and plans.
Writes reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis conclusions, and recommendations.
Creates scenarios to reestablish operations from various types of business disruptions.
Conducts or oversees contingency plan integration and operation.
Partners with project teams to ensure that continuity is designed in all technology and business initiatives.
Identifies opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.
Interprets government regulations and applicable codes to ensure compliance.
Develops and implements awareness educational programs and conducts seminars and workshops as needed.
Prepares reports summarizing operational results or accomplishments of specified objectives, goals, or plans.
Keeps abreast of new developments and technologies related to disaster recovery and business continuity.
Designs or implements products and services to mitigate risk or facilitate use of technology-based tools and methods.
Builds Cyber Resilience strategies and drives transformation.
Builds IT Disaster recovery solutions with 3rd parties and Cloud services.
Collaborates with IT Security Director to develop IT Incident Response Plans to help IT staff detect, respond to, and recover from network security incidents such as cyber-crime, data loss, and service outages.
Analyzes corporate intelligence data to identify trends, patterns, or warnings indicating threats to the security of people, assets, information, or infrastructure.
Works individually and on team projects in an environment of teamwork and cooperation.
Is available on a 24/7 basis if needed.
Delivers results while working with remote, virtual, and cross-functional teams without direct authority.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

Identifies process improvement opportunities through collaborative team discussions, customer feedback and challenging the status quo.
Manages, tracks, and reports on multiple work efforts in parallel.
Automates common and repeatable tasks and processes.
Performs within the scope of responsibilities assigned and in a collaborative team environment as guided by leadership.
Acts independently within the scope of responsibilities and in a collaborative team environment as required.
Communicates effectively with technical and non-technical audiences.

Qualifications

Education/Training

Bachelor’s degree required.

Licensure/Certification

Required

One (1) business continuity or disaster recovery related certification (ABCP, CFCP, CBCP, MBCP, AMBCI, CBCI, CBRIT, CBRA, etc.).

Preferred

One (1) top IT certification (MCSE, Linux, UNIX, Professional Cloud Architect/Developer, CCNA, CISSP, Citrix, Cisco, C++, Java, etc.).
ITIL Foundation certification.

Skill/Abilities

Ability to work effectively as a member of a cross-functional team.
Proven leadership skills and a track record of team building; ability to recruit/ hire top talent and inspire others.
Ability to build positive relationships across multiple stakeholders, senior leadership team, and department heads, etc.
Communicates with positive impact: excellent leadership, business partnership, negotiation, etc.
Clear and agile thinking and analysis that leads to win-win innovative solutions while delivering on-time and on budget.
Executive level written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate BCP/DR related concepts to technical and nontechnical audiences.
Poised and able to act calmly and competently in high-pressure, high-stress situations.
Exhibits excellent analytical skills, the ability to manage multiple projects under strict timelines, and the ability to work well in a demanding, dynamic environment to meet overall objectives.
Possesses a good understanding of appropriate leading-edge technologies.
Must be a critical thinker, with strong problem-solving skills.

Experience

Ten (10) years of IT experience working in large enterprise environments, including eight (8) years of professional experience with business continuity or disaster recovery planning, and four (4) years of experience leading projects or similar initiatives.
Experience in two (2) or more of the following BCP framework components:
Business Resumption Planning
Crisis Management Planning
Incident Response Planning
Disaster Recovery Planning
Plan Exercising/Testing
Conducting BIAs
Experience performing BC Audits or managing and coordinating the response to a major, unplanned disruptive event that required activation of BC/DR/Incident or Crisis Management Plans

Orlando Health

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