RedCloud seeks a Regional Physical Security Design & Delivery Lead to support immediate client operations.

Location: United States (Remote) with regular travel to data center sites across the region.

Overview

This is a people-first leadership role. The Regional Design & Delivery Lead is accountable for the performance, development, and morale of a ~40-person team delivering physical security design and construction delivery across data center sites in North and South America for a leading global technology client.

Success in this role is defined by the leader's ability to build an accountable, high-performing, and motivated team that consistently delivers projects on schedule with zero security-driven exceptions — not by individual technical output. We are seeking a proven people leader with strong physical security design and delivery fluency.

Responsibilities Include But Are Not Limited To

People Leadership & Performance Management (primary focus)

Lead the team — directly manage and develop Area Delivery Managers; set clear expectations and hold the team accountable for real ownership of their responsibilities.
Manage performance — measure and monitor team KPIs; run structured 1:1s, coaching, and mentoring; identify underperformance early and address it directly, including through performance improvement plans.
Build the culture — strengthen morale, engagement, and retention through recognition, team-building, and a healthy, high-standards performance culture.
Shape the team — assess team structure and make changes to optimize accountability, productivity, and quality; identify future resourcing and capability gaps and build bench strength.
Measure what matters — establish clear performance metrics and use data (Asana, ACC, PMO reporting) to monitor and continuously improve individual and team performance.

Delivery Oversight & Accountability

Own regional delivery outcomes: projects meet client (FR) timelines with zero security-driven exceptions.
Serve as the primary escalation point for day-to-day regional operations, driving timely resolution and alignment.
Intervene decisively on recurring issues, bottlenecks, and process failures that impact delivery, quality, or client experience.
Act as the final quality gatekeeper on project closeouts — design reviews, field reporting / ACC closure, and site visits.

Client & Stakeholder Management

Build strong client relationships and translate client needs, risks, and feedback into actionable proposals for HQ and global leadership.
Communicate clearly and professionally in writing to clients and leadership on escalations, status, and risk.
Own regional KPIs and represent regional performance in Quarterly Business Reviews (QBRs) in partnership with the PMO.

Strategic Alignment

Coordinate with global and peer regional leads (Global, West, East, EMEA/APAC) to align execution with global strategy and share best practices.
Drive continuous improvement, applying lessons learned to fix systemic inefficiencies across the program.

What Success Looks Like (First 6–12 Months)

A visibly accountable team with clear ownership at every level and measurable performance improvement.
On-time delivery with zero security-driven exceptions.
Fewer escalations reaching senior leadership, because frontline ownership is stronger.
Improved team morale and retention, with a functioning coaching and performance-management cadence in place.

Required knowledge, skills, and abilities:

Proven experience leading and developing multi-layered teams (managing managers), ideally 20–50+ people, in a delivery or operations environment.
Demonstrated success in performance management — setting expectations, holding accountability, coaching, and turning around underperformers.
Solid background in physical security design & delivery, security systems integration, or construction / project delivery: enough technical fluency to earn credibility with the team and client and make sound judgment calls.
Experience in fast-paced, client-facing delivery environments.
Excellent written and verbal communication and stakeholder management.
Data-driven approach to managing performance (project-management and reporting tools such as Asana; KPI ownership).
Willingness and ability to travel regularly to sites across the region.
Delivery experience with hyperscale data center, critical-infrastructure, or mission-critical construction clients preferred.
Familiarity with physical security design standards, commissioning, and field QA/QC preferred.
Spanish and/or Portuguese language ability (South America coverage) a plus.
PMP or equivalent; relevant security certifications (e.g., CPP, PSP) a plus.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $150,000 - $180,000 (USD) + bonus programs + benefits.

Benefits and bonus information can be found at https://www.redcloudconsulting.com/careers

RedCloud requires employees have the legal ability to work in the country hired during their employment period. During onboarding, proof of eligibility to work in the applicable country will be requested. RedCloud does not provide visa sponsorship.

About Us

RedCloud Consulting is a global business and technology consulting firm supporting clients across North America, Europe, Asia-Pacific, and the Middle East. For more than two decades, RedCloud has partnered with organizations ranging from high-growth mid-market companies to global enterprises, helping them solve complex business and operational challenges—leveraging modern data platforms, artificial intelligence, and secure digital foundations to drive smarter decisions and scalable outcomes.

Anchored in a foundation of integrity-based consulting, RedCloud brings together senior-level experts who work side by side with client teams to design and implement durable, high-impact solutions. Our approach emphasizes trust, accountability, and long-term value—balancing stability, growth, and innovation to help organizations operate securely and confidently in an increasingly complex global environment.

RedCloud delivers a comprehensive range of services across its core practices: Data & AI, Delivery Excellence, Digital Solutions, Marketing & Sales, Privacy, Security, Data Center and Critical Infrastructure Security, and Strategy & Transformation. As our clients expand globally, so do we—providing consistent, expert support across regions while remaining agile, collaborative, and deeply invested in client success.

Recognized for both performance and culture, RedCloud has been named #1 Best Company to Work For in Washington (Mid-Sized Businesses) by Seattle Business Magazine, a “Fastest Growing Company” multiple times on the Inc. 500/5000 list, and recognized by Consulting Magazine as a Leader in Technology Consulting.

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Regional Physical Security Design & Delivery Lead