Responsibilities

Related Hudson Yards is actively seeking a Security Director for The Shops & Restaurants at 20 Hudson Yards who will ensure the safety and security of all retail tenants, employees, guests, visitors, vendors, and assets while supporting an exceptional luxury customer experience.

Key Responsibilities:

In conjunction with Hudson Yards Management Leadership, establish and implement security policies and procedures for The Shops & Restaurants at 20 Hudson Yards.
Assist in setting the training, hiring and supervising policies while reinforcing the Related Customer Experience.
Oversee retail security operations and security personnel while evaluating performance and recommending improvements when necessary.
Oversee Post Orders, Emergency Action Plans, as well as Standard Operating Procedures and Special Event checklists providing insight and recommendations as appropriate.
Partner with the Operations Control Center (OCC), Fusion Center, and retail operations teams to identify and mitigate security risks impacting retail tenants and guests.
Liaison with Federal, State and City officials to assist in determining the appropriate threat level status.
Meet with retail tenants and prospective retailers to address security concerns, loss prevention initiatives, special events, and operational risks.
Work in conjunction with tenants and their security management to address the threats and needs of each individual tenant.
Partner with retail tenant Loss Prevention and Asset Protection teams to address theft trends, organized retail crime, and security concerns impacting store operations.
Monitor performance of all subordinates to ensure they are following proper protocols, consistent with the customer experience. Identify under-performers and provide coaching or mentoring opportunities.
Work to identify potential threats to retail operations by analyzing current and future procedures, customer traffic patterns, special events, and emerging retail crime trends while developing mitigation strategies.
Any other tasks determined by the VP/SVP & Chief of Security

Compensation:

$140,000/yr base salary+ Discretionary Bonus

Benefits:

Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities

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#RCMC

Qualifications

20+ Years in Security/Law Enforcement related field required.
Must have served in a supervisory/command position for 10+ years.
Prior law enforcement, retail security, loss prevention, hospitality, or mixed-use property security experience preferred.

Overview

Build Your Career with Related Commercial Management Company

Related Commercial Management Company (RCMC), a subsidiary of Related Companies, manages prestigious office and retail spaces across Hudson Yards, Deutsche Bank Center, and 85th & 10th. Our portfolio includes state-of-the-art office towers like 50 Hudson Yards, 55 Hudson Yards, and 30 Hudson Yards, home to Fortune 500 companies and global industry leaders. As an office property management professional at RCMC, you’ll be key in managing iconic commercial properties, working alongside top corporate clients and global brands, and benefiting from career growth, leadership development, and mentorship. You’ll be part of an innovative, high-performance team that sets industry standards in commercial real estate.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

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Director of Security (20 Hudson Yards)