Job Description and Responsibilities

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success.

Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVPby Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America’s fastest-growing private companies.

At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.

HIRING IMMEDIATELY

Sunstates Security is hiring an experienced Full-Time Armed Site Supervisor / Account Lead at a client site in the Washington, D.C. area. This position offers a pay rate of $35.00/hr, paid weekly.

We're here to support a prominent non-profit organization in Washington, D.C. This is a high-visibility, client-facing role requiring strong leadership, sound judgment, professional communication, and the ability to drive daily security operations.

This position is best suited for a security professional who can operate beyond a traditional officer role and assist with managing the site-level security program, officer accountability, client communication, incident response, and overall operational execution.

Job Requirements

Position Overview

The Armed Security Supervisor / Account Lead will be responsible for:

Supporting and driving the daily security program at a prominent Washington, D.C. non-profit location.
Serving as a site-level leader for security operations, officer performance, and client support.
Maintaining a professional armed security presence in a high-profile and public-facing environment.
Ensuring officers follow post orders, emergency procedures, client expectations, and Sunstates Security standards.
Communicating clearly and professionally with Sunstates leadership, client contacts, staff, visitors, vendors, and emergency responders.
Identifying security concerns, operational gaps, training needs, and performance issues, then assisting with corrective action.
Representing Sunstates Security with professionalism, discretion, and accountability.

Primary Responsibilities

Lead armed security operations at a high-profile non-profit account in Washington, D.C.
Serve as a site-level security leader responsible for daily execution, officer accountability, and client support.
Ensure compliance with post orders, emergency procedures, licensing requirements, and Sunstates Security standards.
Maintain a professional, visible, and approachable armed security presence.
Respond to incidents, alarms, emergencies, suspicious activity, and client requests.
Conduct site inspections, patrol reviews, access control checks, and security assessments.
Review daily reports, incident reports, pass-down logs, and other required documentation.
Communicate promptly and professionally with client contacts, Sunstates leadership, officers, and emergency responders.
Identify staffing concerns, training gaps, performance issues, and operational risks, then help drive corrective action.
Support special events, after-hours needs, emergency coverage, and heightened security operations as required.

Leadership Expectations

Provide strong, consistent leadership within a sensitive, inclusive, and high-visibility environment.
Lead by example through professionalism, discretion, communication, and accountability.
Coach, guide, and hold officers accountable to site expectations and client standards.
Demonstrate sound judgment during routine operations, public-facing situations, and emergency events.
Build trust with client representatives, staff, visitors, and security personnel.
Operate with maturity, confidentiality, cultural awareness, and respect for the client’s mission and community.
Proactively identify issues and communicate solutions before they impact the account.

Minimum Requirements.

Must be able to work in Washington, D.C.
Must possess or be able to obtain all required D.C. armed security credentials, licensing, and certifications.
Prior armed security experience required.
Prior security leadership, site supervision, account lead, military, law enforcement, government security, or executive protection experience preferred.
Strong written and verbal communication skills required.
Must be able to complete accurate reports, incident documentation, and client-facing communication.
Must demonstrate reliability, professionalism, sound judgment, and strong situational awareness.
Must be comfortable working in a high-profile, mission-driven, and inclusive environment.
Must be available to support emergencies, special events, weekends, holidays, or after-hours needs as required.

Preferred Qualifications

Armed security management experience within the Washington, D.C. market.
Experience supporting non-profit, advocacy, corporate, government, embassy, association, or high-profile client environments.
Prior experience managing officers, schedules, post coverage, training, and account-level expectations.
Knowledge of D.C. armed security requirements and professional security operations.
Experience with access control, visitor management, alarm response, incident escalation, and emergency procedures.
Strong report writing, documentation review, and pass-down communication skills.
Ability to support a client environment where discretion, professionalism, and inclusivity are essential.

Ideal Candidate Profile

The ideal candidate is a strong armed security leader who can:

Take ownership of the security program at the site level.
Operate as more than a traditional officer by helping manage people, process, and performance.
Communicate confidently with client stakeholders, officers, visitors, vendors, and emergency responders.
Remain calm and professional in high-pressure or public-facing situations.
Demonstrate respect, cultural awareness, and professionalism in an inclusive environment.
Balance client service, security enforcement, and officer accountability.
Represent Sunstates Security with maturity, polish, and operational discipline.

Schedule / Coverage Expectations

Full-time leadership role supporting a high-profile Washington, D.C. account.
Schedule may include assigned shifts, special events, after-hours incidents, emergency response, weekends, holidays, and operational coverage needs.
Flexibility is required based on client activity, account needs, and heightened security operations.
Candidate must understand this role requires ownership of the security function, not simply post coverage.

This role requires ownership of the security program and may require flexibility beyond a traditional post schedule based on client and operational needs.

A Site Supervisor may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Site Supervisor must read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such directives.

Benefits

Industry-leading employee benefits that include weekly pay, 401k savings plan with a company match, affordable medical, dental & vision benefits, employee referral bonuses, paid time off, premium holiday pay, tuition reimbursement, and more – available for qualified candidates!

Sunstates Security

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