COMPANY: Northwood Office

TITLE: Security Officer

LOCATION: Charlotte, NC

REPORTS TO: Security Supervisor

Firm Overview

Northwood Office was established in 2017 by Northwood Investors, a privately-held, global real estate investment and management firm. Offering best-in-class services in commercial development, leasing and property management, Northwood Office is committed to creating and sustaining inspiring work environments by being customer-focused, forward-thinking and engaged in its communities. Northwood’s associates share a common goal to exceed expectations throughout their diverse business units.

Job Description

The Security Officer is responsible for maintaining a safe and secure environment for tenants, guests and employees of Ballantyne Corporate Park by patrolling and enforcing safety policies, conducting preventative inspections of the facilities and assisting with investigations.

Key Responsibilities

Provide superior security service to tenants, guests and employees of Ballantyne Corporate Park
Promptly respond to any security requests
Perform building checks, making sure exterior doors are secure; check parking lots, street lighting; report any deficiencies observed
Allow building or suite access for approved contractors
conduct vehicle patrols for unauthorized personnel on property, buildings, common areas, parking decks, and construction sites
Contact police or fire departments when necessary
Complete other duties as assigned by the Director of Security

Education & Experience

High school diploma required. College degree preferred.
Experience in one or more of the following fields of physical security, law enforcement, fire fighter, emergency medical services, private investigator, safety instructor or military

Key Attributes And Skills

Superior customer service, report writing, interpersonal and communication skills
Proficiency with Microsoft Office Suites, including Word, Outlook
Valid NC or SC driver's license required
Must be able to operate fire panels with the ability to enable/disable points and need to have a good understanding of how fire systems work.
General knowledge of NC General Statutes and governmental law pertaining to private property, OSHA, emergency planning and CCTV.
CPR/ first aid techniques
Strong criminal and accident investigation skills
Strong organizational and project management skills.
Demonstrated ability in policy development, documentation, and implementation.
Strong, effective communicator in writing, business presentations and interpersonal communication.
Demonstrates a high degree of confidentiality.
Able to manage the efforts of a team of diverse security professionals.
Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution while being cost-sensitive.
Commitment to continuous learning.
Demonstrated ability problem solve and provide strategic solutions
Ability to lead in an environment of constant change.

Additional Information

Able to work evenings, weekends, and holidays (8 or 12-hour shifts).
Physically able to ascend or descend ladders, stairs, or ramps, lift and move objects up to 35 pounds, lift overhead access doors and move in different positions to accomplish tasks in both inside and outside environments.
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
The company reserves the right to add to or revise an employee’s job duties at any time at its sole discretion.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

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Security Officer

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