Join Our Team And Experience Endless Career Possibilities

IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE

Position Summary

This position is responsible for assisting with the supervision of the operational, fiscal and personnel activities of the Event Security department, which includes assisting with the staffing, scheduling, development and day-to-day activities of the Event staff.

Primary Duties and Responsibilities: includes but not limited to:

Supervises the Event Security staff and assists with planning the security and usher needs for all entertainment venues
Works with tour personnel to meet the specific needs for all entertainers performing at Mohegan Sun
Maintains the safety and security of guests, performers and tour personnel throughout the property
Acts as an escort for entertainers, VIPs and dignitaries
Assists the Mohegan Tribal Police with incidents, investigations and resolving issues, as needed
Conducts safety checks for We Care entrances
Investigates incidents and documents them using the Security Reports Writing system, ensuring accuracy and detail
Oversees the day-to-day operations of the department
Makes daily operating decisions based on pre-determined departmental goals
Running early entry, VIP, and meet and greet events
Conduct Pre-Shift and Post-Shift Huddles to deliver critical information to front line and supervisory staff
Oversee the operations of venues outside of the Arena
Assist Management with investigating customer/employee concerns and complaints

Secondary Duties And Responsibilities

Responsible for shift scheduling including, work assignments/rotations, and employee breaks.
Determines shift operating methods, structures and procedures consistent with goals established by the Security Events and Nightlife Manager
Assists the Manager with issuing disciplines or commendations, as needed

Minimum Education And Qualifications

High School Diploma or equivalent
One year of experience in personnel staffing and scheduling, shift supervision and operational planning

Competencies: Incumbent will master the following competencies while in this position:

Excellent written and verbal communication skills
Excellent organizational and multi-tasking skills
Intermediate knowledge Word, Excel and Outlook
Ability to coach, counsel and train
Ability to work with multiple departments with all levels of management

Training Requirements

Knowledge of department policies and procedures
Must attend all appropriate Human Resources Supervisor Training classes

Physical Demands And Work Environment

Must be able to work in a casino environment with possible exposure to secondhand smoke
Must be able to walk, climb stairs, stand, bend and stretch for extended periods of time
Must be able to lift up to 50 lbs.
Must be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.

Work Shift

Regular

Knock, knock. Hear that sound? That's opportunity!

Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

Mohegan Sun jobs

Security Events Supervisor

Never Miss a New Opportunity