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Job details:
Director of Operations: Security Systems / Low Voltage / amazing company, EQUITY, 80% travel, GROWTH

This Jobot Job is hosted by: Jillian Morgan
Are you a fit? Easy Apply now by clicking the "Easy Apply" button
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Salary: $150,000 - $200,000 per year

A bit about us:

We are a multi-location field services organization supporting commercial clients with critical infrastructure systems that enable safety, security, and operational efficiency.

Our teams operate across several regions, delivering installation, service, and maintenance solutions through a combination of local expertise and centralized leadership.

The business is continuing to expand, creating an opportunity for an experienced operations leader to help drive the next phase of growth.

We are ideally seeking someone based in the Northeast or Midwest, as the majority of our branch locations are in these regions. Preferred locations include, but are not limited to:

Massachusetts: Springfield, Fairhaven, and surrounding areas
Ohio: Chesterland (Cleveland area), Columbus/Radnor, and surrounding markets
New York: Syracuse and nearby regions
Pennsylvania: McDonald (Pittsburgh area) and surrounding areas

Candidates located within reasonable proximity to these markets or major nearby metros (e.g., Cleveland, Columbus, Pittsburgh, Syracuse, Hartford, or Boston) will be best positioned for travel and long-term success in the role.

The salary range listed does not include bonus, additional compensation perks.

Why join us?

Opportunity to lead operations across a growing platform
Direct collaboration with executive leadership
Ability to build structure, improve processes, and scale teams
Autonomy to lead with accountability
Exposure to diverse operational challenges across locations
Long-term growth opportunity within the organization

Job Details

We are seeking a Director of Operations to lead a multi-location business focused on security systems, low voltage, and electronic access solutions.

This role oversees branch managers across approximately 8 locations and is responsible for driving operational performance, improving service delivery, and scaling the business.

You will play a key role in aligning field operations with company growth objectives.

Key Responsibilities

Lead and manage branch managers across multiple locations
Drive performance across installation, service, and maintenance teams
Standardize processes and improve operational efficiency
Monitor KPIs, financial performance, and service metrics
Support hiring, training, and development of technical teams
Improve customer experience and service delivery
Partner with leadership on growth and expansion initiatives

Travel

Approximately 80% travel initially
Reduced travel as operations stabilize
Remote/work from home when not traveling

What We’re Looking For
10+ years of experience in:

Low voltage, fire alarm, access control, or security systems
OR similar field service industries
Experience managing multi-site operations or branch networks
Strong understanding of installation and service-based teams
Proven ability to scale operations and improve performance
Comfortable working in a fast-paced, field-driven environment

Preferred Background
Experience with:

Access control systems
CCTV / surveillance
Fire alarm systems
Structured cabling
Experience in a growth-oriented or private equity-backed environment
Exposure to acquisitions or multi-site integration

Ideal Candidate

This role is best suited for someone who:

Has led multi-location field service teams
Understands low voltage or security systems operations
Can drive both strategy and execution
Is a hands-on leader comfortable in the field and with teams

Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.

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