Company Description

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves

Job Description

Position Summary:

US – Seattle only: This position is open to candidates in the Seattle area. You’ll work on-site at our casual, pet-friendly office five days a week, along with on-call for after-hours security incidents at 6100 Building and other Trupanion offices.

Under the supervision of the Facilities Director, the Physical Security Program Manager will develop and implement effective security strategies, programs, and protocols to protect the Trupanion offices and 6100 Building against all physical security risks.

Responsibilities

Strategic oversight and tactical execution of Physical Security programs at Trupanion Seattle HQ, Trupanion North Vancouver Office (NVO) and the 6100 Building
Develop, update, and maintain a robust physical security program for the Trupanion Seattle HQ Office, the Trupanion NVO, the 6100 Building management, and other Trupanion physical office locations as required
Including plans and training for (not limited to): Onsite physical security for building, Active Shooter, Executive Protection Program (as requested), Travel Protection Program, Personal security/safety, Risk Assessment and Management, and other relevant programs as needed
Manage and maintain relationship with Security vendor(s)
Review and update contract(s) as needed to ensure program meets organizational needs
Define KPIs, review and update post orders, and ensure vendors meet all program requirements
Collaborate with UK Office team members to ensure a robust security program exists for that office and provide support for any updates or concerns
Complete risk/threat assessments for office and building as required by current policies or per industry best practices
Perform periodic program reviews and updates to ensure processes are effective, efficient, and meet requirements
Identify security risks, provide appropriate solutions, and implement approved projects
Day-to-day operations oversight and management
Oversee onsite security vendor at 6100 Building
Manage the onsite CCTV system for Trupanion Seattle HQ 6100 Building, and other Trupanion offices including system review, updates, redesign, and changes as needed
Primary owner and contact for North Vancouver Office alarm monitoring company
Oversee security aspects of all access policies/programs
Team member access
Visitor/guest access
Vendor/contractor access
Loaner badges
On call for after-hours security incidents at 6100 Building and Trupanion offices
Review and approval of invoices related to security services and equipment
Identify security risks, scope and recommend solutions for implementation. Complete projects as approved/budgeted.
Create and manage the annual security program budget.
Performs various security related tasks and requests.
Drive and Operate company vehicles as required.
Performs other related duties as assigned.

Qualifications

Education, Registration & Certification:

High School graduate or equivalent required
Certified Protection Professional strongly preferred

Experience

5+ years relevant experience
Security program development experience required
Experience with CCTV setup and maintenance required
Experience developing and overseeing security programs remotely preferred
Valid driver's license, proof of insurance or insurability
Clean driving record for the last 5 years
Intermediate Computer experience & knowledge of Microsoft Office suite (Outlook, Excel, and Word)

Physical Requirements

Ability to meet the following physical requirements with or without reasonable accommodations:
Regularly sit at computer workstation
Regularly walk, stand, stoop, climb, kneel and crouch

Additional Information

Skills, Knowledge & Abilities:

Basic knowledge of pertinent codes and regulations is desirable
Excellent customer service skills
Handle multiple projects, activities and tasks simultaneously
Prioritize time and efforts based on overall organization needs/requirements
Ability to troubleshoot and think outside the box for creative solutions to problems
Proven ability to effectively lead team and peers
Establish and maintain effective working relationships with staff, vendors and visitors to facility, working harmoniously with diverse groups of individuals
Must be resourceful, self-motivated and dependable along with top notch interpersonal skills and a positive attitude

Compensation

The base salary range for this position is $95,000 - $120,000 USD on a full-time schedule.
Along with base compensation, Trupanion employees are currently eligible for monthly bonuses.
We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.

Benefits And Perks

Full medical, dental, and vision benefits at no cost to the employee
Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
Five-week sabbatical after five years of employment
Open, casual, pet-friendly, and fun office environment
Free medical health insurance for your pet (1 dog or cat)
Paid time off to volunteer at nonprofit organizations
Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.

For more information about Trupanion, visit https://trupanion.com/about

Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ

Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.

We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

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Physical Security Program Manager

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