Job Summary

The Head of Safety & Security is responsible for overseeing enterprise-wide safety and security strategies. This high-impact role leads the Safety & Security Department and the OFIC Police Department, serving as the organization’s expert in law enforcement, physical security, emergency response, and compliance. They will implement and administer programs that protect people, property, and reputation at the Westfield Center, OH headquarters campus and in leased offices across the U.S.—covering everything from access control and CCTV to emergency response and executive protection.

As a trusted advisor, they will collaborate with senior leadership and cross-functional teams to integrate security into business operations, manage critical relationships with law enforcement agencies, and guide compliance with OSHA, EPA, NFPA, and other regulatory standards. Beyond operations, they’ll drive talent development, succession planning, and team performance to ensure a culture of safety and excellence.

Job Responsibilities

Strategic Leadership & Governance

Oversees all operations of the Safety & Security Department and OFIC Police Department, serving as the corporate SME in law enforcement, security, and safety.
Leads the development and execution of enterprise-wide safety and security strategies that align to organizational priorities.
Develops strategic plans for law enforcement, safety, and security functions in accordance with best practices and local, state, and federal guidelines.
Advises senior leadership on executive protection, travel risk management, and global security concerns.

Operational Management

Implements and manages safety and security programs, including physical security, emergency services, alarms, CCTV, access controls, crisis response, and executive protection.
Ensures Police Security Officers comply with all required training and certification standards.
Procures and manages technology, contractors, suppliers, and other resources related to security operations.
Acts as a first responder for incidents involving health and safety, crisis intervention, emergency management, and property protection.

Cross-Functional Collaboration

Partners with Enterprise leadership, HR, Legal, Facilities, and Technology teams to embed security protocols into operational processes.
Represents the organization with local, state, and federal law enforcement agencies, emergency management authorities, and regulatory entities.
Coordinates and ensures implementation of safety, security, and compliance training across the organization.

Compliance & Risk Management

Guides the development of corporate compliance programs related to OSHA, EPA, NFPA, and other regulatory requirements.
Identifies hazardous conditions and operations across company premises, escalating and ensuring remediation.
Conducts audits to assess risks and validate resolution of identified issues.

Talent Leadership

Owns talent management and all employee-related matters that influence morale, culture, and operational excellence.
Responsible for hiring, employee selection, succession planning, performance and compensation management, and ongoing development and career coaching.
Manages priorities, workload distribution, and removes barriers to ensure team effectiveness.

Financial & Resource Management

Develops and oversees multi-year business plans, capital projects, and operational budgets for the Safety & Security Department.

Job Qualifications

8+ years of experience in Law Enforcement, Intelligence, Security or a related field.
Bachelor’s degree in a relevant discipline or equivalent experience. Master's degree preferred.

Location:

Hybrid defined as three (3) or more days per week in the office.

Licenses And Certifications

Certified Safety and Health Manager (CSHM)
Certified Safety Professional (CSP)
Certified Threat Manager (CTM)
Physical Security Professional (PSP)

Behavioral Competencies

Collaborates
Communicates Effectively
Customer Focus
Decision Quality
Nimble Learning
Builds Effective Teams
Business Insight
Develops Talent
Directs Work
Ensures Accountability
Manages Complexity
Drives Vision & Purpose
Strategic Mindset

Technical Skills

Workplace Safety Planning
Risk Assessment
Regulatory Compliance
Self Defense
Surveillance
Security Management
Emergency Communication Systems
Incident Reporting
Investigative Techniques
Security Technology
Stakeholder Management

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

About Us

Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.

Equal Opportunity Employer

United States: All applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.

United Kingdom: Westfield is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Westfield Insurance

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